We help you identify the risks, limitations and possibilities of your self-service project so that you can deliver on time and on budget.
Understand the work that will be required from your 3rd Party providers.
Find out what processes need to be changed or adapted to support your offering.
Your data analysed to create a scope for your new project.
An in-depth functional and technical specification ready for your supplier procurment.
We have delivered over 30 digital self-service projects in housing, and are equipped with the knowledge and experience to help you start yours.
Avoid large unexpected costs or unrealistic time frames that often arise within a digital self-service project.
Create a plan for success which will include all stakeholders from your digital self-service project.
A smooth implementation means that your staff can focus on creating the best customer experience for your tenants.