Tenant Self Service & Digital Channel Shift

an award-winning service for social housing

Repair Diagnostics

Simple, effective repair reporting & appointment booking for tenants and call centres. Powerful business rule configurator & custom integration with your housing applications.

'Best app / online tool' - 2017 Housing Excellence Awards

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Self-Service Portals

Fast, intuitive access to online services across a range of devices. Featuring custom integration with your housing applications, channel-shift has never been so simple

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Tenant Education

With configurable content, quizzes and more, our learning solution reduces contact volumes by placing key information right at your tenants fingertips

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Custom Development

With 2 decades of experience in custom system integration and developing bespoke software applications, we're on hand to help bring your next innovative idea to life

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Digital Channel Shift Training

By leveraging our knowledge of analysis & user experience in social housing and other business sectors , we'll show you how to get the most from your channel shift programme

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What are people saying?

Active Housing were extremely approachable and went the extra mile to ensure the project was delivered on time and to budget whilst meeting all our requirements.

Chris Reed Digital Service Manager - Yarlington Housing Group

Active Housing are a fantastic company to work with. They have a collaborative, can-do approach and always put the customer first.

Nasrin Fazal Head of Programme Delivery - Torus Group

Who we're working with...

Award Winning

Winner: Best App / Online Tool - Housing Excellence Awards 2017

Shortlisted: Housing Innovation Awards 2017

Finalist: Cheshire Business Awards 2016


100% UK Based Team

Honest advice, guidance and support from our experienced UK team

20 Years Experience

Leverage 2 decades of extensive multi-sector knowledge and innovation


Provide your customers with intuitive, memorable online experiences


Cyber Essentials certified and a Crown Commercial Service framework supplier

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We’d love to hear from you.

Get in touch to discover how we can drive innovation in your organisation