Customer Self-Service and Digital Channel Shift

"It has been a pleasure to work with AH on the design, development and implementation of a new digital platform for Helena Partnerships. We continue to work with the company to deliver a corporate Channel Shift programme. AH’s main focus and strength is to provide quality over quantity and this was demonstrated throughout the project."

"Not only were Active Housing able to develop a fresh, integrated customer portal, they also went the extra mile to deliver on time and on budget whilst meeting all our requirements."

"Active Housing's flexible approach to developing and looking for bespoke solutions has made discussing options for enhancements a positive process. We have been able to get feedback from users and discuss how this could be improved with experienced developers. This allows the users to be part of the development process and not just be given a solution to work their processes around."

"Active Housing encouraged collaboration from day one, working professionally and willingly with other suppliers, adopting new ways of working where appropriate and knowledge sharing with all parties to achieve shared objectives and deliver on time. They would dial into weekly stand-ups virtually, fulfilling the relevant Agile project roles and responsibilities and offering solutions to remove barriers."