Products & Services
Products and Services
Explore our award-winning product and service offerings across the Active Housing brand.
Existing integration with the sector’s most common systems means that Active Portal can provide customers with real time information and true end-to-end self-service processes.
Built on one of the World’s most powerful CMS, Active Portal offers landlords a secure and flexible solution.
The core repairs diagnostics tool, Active Diagnostics, allows customers to diagnose property issues and schedule an appointment quickly and easily, in under 99 seconds on average.
The Track & Amend optional module provides customers with complete visibility of upcoming and historical appointments.
Our clear and intuitive interface allows potential tenants to view, accept or decline property offers at the click of a button.
Our excellent application dashboard guides potential tenants through the application process in simple, bite-size steps.
We'll share our lessons learned through implementing multiple digital self service projects in social housing, to ensure a smooth implementation, saving you time and money.
From the help of our dedicated UX team as well as our Channel Shift specialist, we'll provide you with the support to make your digital customer service second to none.
Gain a full review of your third party systems so that you can understand the integration work that will be required from your service providers.
We'll take a look at your organisational processes and how they could be changed or adapted to support your digital offering.
