See some of the work we have completed in the Housing sector with our latest case studies
We have had the pleasure of working with some fantastic clients and delivered award-winning services. Read about a few of them below.
Active Portal
The story of how Active Housing helped Sovini improve CX with the launch of a shiny new tailored customer portal.
Active Diagnotics
Active Housing helped Northampton Partnership Homes dramatically reduce the administrative burden of maintenance.
Active Portal
Active Diagnotics
Active Housing helped Phoenix Community Housing transform their customer experience and reach new highs of adoption.
Custom development
Websites
After working together on their self service repairs project, Halton Housing chose Active Housing to develop their brand new website.
Active Portal
Active Diagnostics
Active Requests
Thrive Homes implemented multiple projects in the Active Housing suite, as well as achieving their ambitious goal of 1500 sign ups before April.
Active Onboarding
Custom Development
Stonewater began working with Active Housing to enhance their online tenant services. Active Housing delivered a suite of online solutions including a sales & lettings platform which featured a Virtual Property Shop and digital tenant onboarding.
Active Portal
Active Repairs
Active Requests
Radian Group are one of the largest housing associations in the South of England. On 1st July 2020 the MyRadian customer portal was launched to tenants, only 67 working days after the project commenced, using our Active Housing product suite.
In only four weeks after launch, the portal has over 5,000 registered users, over 40,000 logins and almost 50% of repairs reported online.
Active Repairs
Active Requests
Custom Development
Yarlington Housing Group (YHG) are one of the UK's most forward thinking digital landlords and current UKHA 'Digital Landlord of the Year'. Active Housing have been digital partners with Yarlington for almost 4 years, during which time the organisations have worked together on a number of projects including the highly successful MyYarlington tenant portal.
Active Repairs
Active Requests
Custom Development
Stonewater began working with Active Housing to enhance their online tenant services. Active Housing delivered a suite of online solutions including the MyHome customer portal and a sales & lettings platform.
Active Onboarding
The Yarlington Onboarding project was an extension to the MyYarlington tenant portal offering. The project aimed to digitise the pre-tenancy process from property offers and application forms, through to full portal account creation on acceptance.
Active Diagnostics
Livin launched self-appointing repairs reporting with Active Diagnostics in November 2017, as part of their new business strategy to put the customer at the heart of the organisation’s focus. The aim of the projects was to extend the repairs functionality of their existing 3rd party tenant portal with our specilist solution whilst providing a seamless user experience.