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Case Studies

Case Studies

See some of the work we have completed in the Housing sector with our latest case studies

Latest Case Studies

We have had the pleasure of working with some fantastic clients and delivered award-winning services. Read about a few of them below.

MyRadian Customer Portal

Radian Group are one of the largest housing associations in the South of England. On 1st July 2020 the MyRadian customer portal was launched to tenants, only 67 working days after the project commenced, using our Active Housing product suite.

In only four weeks after launch, the portal has over 5,000 registered users, over 40,000 logins and almost 50% of repairs reported online.

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MyYarlington Tenant Portal

Yarlington Housing Group (YHG) are one of the UK's most forward thinking digital landlords and current UKHA 'Digital Landlord of the Year'. Active Housing have been digital partners with Yarlington for almost 4 years, during which time the organisations have worked together on a number of projects including the highly successful MyYarlington tenant portal.

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Stonewater MyHome Customer Portal

Stonewater began working with Active Housing to enhance their online tenant services. Active Housing delivered a suite of online solutions including the MyHome customer portal and a sales & lettings platform.

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MyYarlingtion Tenancy Applications

The Yarlington Onboarding project was an extension to the MyYarlington tenant portal offering. The project aimed to digitise the pre-tenancy process from property offers and application forms, through to full portal account creation on acceptance.

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Livin Self-Appointing Repairs Reporting

Livin launched self-appointing repairs reporting with Active Diagnostics in November 2017, as part of their new business strategy to put the customer at the heart of the organisation’s focus. The aim of the projects was to extend the repairs functionality of their existing 3rd party tenant portal with our specilist solution whilst providing a seamless user experience.

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