Multiple Tenancies
Provide multi-tenancy tenants with easy access to their information and relevant services
Provide multi-tenancy tenants with easy access to their information and relevant services
Generate online statements, view upto date rent balances and clearly identify arrears
Allow tenants to quickly and easily make card payments and manage Direct Debits
Open up access to online services to more tenants by supporting more devices
Our modular 'dashboard-style' portal framework provides an innovative, device-friendly user interface for your online services.
We'll work with you to identify the services & features that can be made available in your implementation.
Allow tenants to remain in complete control of their personal information
Make online contact a breeze through contact forms and message history
Keep tenants upto date with dates and details of planned visits and appointments
Provide easy access to useful information with an online document store
With almost 20 years experience in custom development and system integration, we're the ideal choice when it comes to creating innovative portal features & options specifically for your organisation.
View details & statuses of open, recent and historic repair requests
Inform tenants of planned activities to prevent unnecessary repair requests
Make life simple by enabling the tenant to create their own online account
Integrate with your housing management system or other software
Our award-winning Active Repairs diagnostic product sits perfectly within our self-service portals
The work involved in each portal implementation is very much dependent on the features made available via the software to be integrated with (most commonly a Housing Management System) and any new, bespoke features to be developed.
For this reason, we treat every portal implementation as a distinct project and agree pricing accordingly, either on a fixed price or agile basis.
Integration forms a major part of any portal project.
Even if we've worked with particular software before, your specific combination of versions, features and settings will likely be unique, so we treat each integration as a new project.
We'll collaborate with your IT team to understand your workflow and obtain any available information such as API documentation before setting up a test copy of the portal to provide a place to test any integrations well before launch.
Not only were Active Housing able to develop a fresh, intuitive and integrated customer portal, they were also extremely approachable and went the extra mile to ensure the project was delivered on time and to budget whilst meeting all our requirements.
Chris Reed Digital Service Manager - Yarlington Housing Group
It has been a pleasure to work with Active Housing on the design, development and implementation of a new digital platform for Helena Partnerships. We continue to work with the company to deliver a corporate Channel Shift programme. I have been particularly impressed with the way they build strong and solid relationships with customers.
Nasrin Fazal Head of Programme Delivery - Torus Group
We’d love to hear from you.
Get in touch to discover how we can drive innovation in your organisation
