Case Studies

Waltham Forest Council gave residents 24/7 access to housing services with a Plentific resident portal, now with 1,600+ resident logins every month.

Karbon Homes replaced its legacy resident portal with Plentific's digital self service platform, increasing portal adoption from 27% to 72.7%, doubling digital repair requests and giving residents an easier way to manage their homes online.

Faced with tight deadlines, Sovini replaced two legacy portals with a tailored, integrated solution from Plentific—achieving 15,000 logins in just a few months.

Following a 2023 merger, Southern Housing expanded its use of Plentific’s platform across 80,000 homes, transforming repairs and tenancy management.

Discover how Northampton Partnership Homes simplified repairs for over 11,000 households by integrating a smart diagnostic tool from Plentific.

By adopting Plentific’s diagnostics tool and an Agile delivery approach, Livin streamlined its high-volume repairs service—cutting appointment booking time to just 30 seconds and boosting tenant satisfaction to 98%.

Thrive Homes enhanced the tenant experience with Plentific's customer portal, diagnostic, and permissions tools—achieving over 1,500 sign-ups in under three months.