Insights to help you deliver exceptional resident experiences
Explore articles, insights and best practices on resident engagement, self-service, digital communication and housing management, designed to help housing providers create more connected communities.
:format(avif))
insights
Rethinking Repair Triage
Why consistent repair diagnostics and categorisation has become one of social housing's biggest operational challenges - and how it might be resolved.
:format(avif))
insights
Driving Resident Portal Adoption in Social Landlords: Practical Tips for Success After Go Live
Boost resident portal adoption with early engagement, natural touchpoints and smart nudges to improve services, ease pressure and enhance digital experience.
:format(avif))
insights
What really makes a portal launch succeed and why do so many struggle to deliver adoption?
Launching a resident portal is a service transformation. Download Plentific's guide for the Top 10 Steps to ensure strong adoption, data readiness, and measurable impact.
:format(avif))
insights
How the cost-of-living crisis is impacting the resident experience
Rising living costs and unresolved maintenance issues are straining renters. Discover how digital property management can improve resident experience.
:format(avif))